Modulus Labs - Partner Maintenance – Maintenance details

All systems operational

Partner Maintenance

Completed
Scheduled for October 09, 2025 at 3:30 PM – 4:58 AM

Affects

QRPH API

Under maintenance from 3:30 PM to 4:58 AM

Updates
  • Planned
    October 09, 2025 at 3:30 PM
    Planned
    October 09, 2025 at 3:30 PM

    Dear Partners,

    We would like to inform you of an upcoming system certificate maintenance activity from Netbank, in coordination with Bancnet and Mastercard, that may temporarily affect InstaPay transactions as follows:

    • Start: October 9, 2025 (Thursday) at 11:30 PM (GMT+8)

    • End: October 10, 2025 (Friday) at 3:00 AM (GMT+8)

    • Duration: 3 hours and 30 minutes

    During this maintenance window, InstaPay sending and receiving transactions may fail or be interrupted. We recommend scheduling your transactions outside this period to avoid any interruptions.

    Thank you for your continued support and understanding. If you have any questions or concerns, please feel free to reach out to our support team.

  • Completed
    October 09, 2025 at 4:58 AM
    Completed
    October 09, 2025 at 4:58 AM

    [CANCELLED] Scheduled System Certificate Maintenance – Netbank (InstaPay)

    Dear Partners,

    We have been informed by Netbank that the scheduled system certificate maintenance activity with Bancnet and Mastercard, originally planned from October 9, 2025 (Thursday) at 11:30 PM to October 10, 2025 (Friday) at 3:00 AM (GMT+8), has been cancelled and will not proceed as planned.

    InstaPay services will remain fully operational during this period. No action is needed at this time.

    Thank you for your understanding and continued support.