Modulus Labs - Third-Party Maintenance – Maintenance details

All systems operational

Third-Party Maintenance

Completed
Scheduled for November 11, 2025 at 4:00 PM – November 10, 2025 at 8:57 AM

Affects

QRPH API

Updates
  • Planned
    November 11, 2025 at 4:00 PM
    Planned
    November 11, 2025 at 4:00 PM

    Dear Partners,


    We would like to inform you of an upcoming scheduled system maintenance activity from Bancnet (Disaster Recovery Exercise) that may temporarily affect InstaPay services as follows:

    • Date: Wednesday, November 12, 2025

    • Time: 12:00 AM to 3:00 AM (GMT+8)

    • Duration: 3 hours

    During this window, InstaPay transactions may experience intermittent service disruptions. We recommend scheduling your transactions outside this period to avoid any interruptions.

    Thank you for your continued support and understanding. If you have any questions or concerns, please feel free to reach out to our support team.

  • Completed
    November 10, 2025 at 8:57 AM
    Completed
    November 10, 2025 at 8:57 AM

    [CANCELLED] Scheduled System Maintenance of Bancnet Disaster Recovery (DR) Exercise – InstaPay

    Dear Partners,

    We have been informed by Bancnet that the scheduled Disaster Recovery (DR) Exercise, originally planned on Wednesday, November 12, 2025, from 12:00 AM to 3:00 AM (GMT+8), has been cancelled until further notice.

    There will be no expected disruptions to InstaPay services during this period. Normal operations are expected.

    We will keep you informed once Bancnet confirms a new schedule or provides further guidance.

    Thank you for your understanding and continued support.