Modulus Labs - Third-Party Maintenance – Maintenance details

All systems operational

Third-Party Maintenance

Completed
Scheduled for November 21, 2025 at 1:00 PM – 2:00 PM

Affects

QRPH API

Under maintenance from 1:00 PM to 2:00 PM

Updates
  • Completed
    November 21, 2025 at 2:00 PM
    Completed
    November 21, 2025 at 2:00 PM
    This scheduled maintenance has been completed successfully.
  • In progress
    November 21, 2025 at 1:00 PM
    In progress
    November 21, 2025 at 1:00 PM
    This scheduled maintenance is now in progress.
  • Planned
    November 21, 2025 at 1:00 PM
    Planned
    November 21, 2025 at 1:00 PM

    Dear Partners,

    We would like to inform you of a scheduled system maintenance activity by HSBC as follows:

    • Date: November 21, 2025 (Friday)

    • Time: 9:00 PM to 10:00 PM (GMT+8)

    • Duration: 1 hour

    During this period, Instapay (Receiving) and POS transactions using HSBC Debit cards may be temporarily unavailable, and QRPH transactions involving HSBC via Instapay may experience delays or may not process.

    To avoid any interruption, we recommend scheduling your transactions outside this maintenance window.

    If you have any questions or concerns, please feel free to reach out to our support team. Thank you for your understanding.

    Source: https://www.hsbc.com.ph/notices/#system-maintenance-schedules