Modulus Labs - Third-Party Emergency System Upgrade – Maintenance details

Third-Party Emergency System Upgrade

Completed
Scheduled for November 28, 2025 at 9:30 AM – 10:21 AM

Affects

QRPH API

Under maintenance from 9:30 AM to 10:21 AM

Updates
  • Completed
    November 28, 2025 at 10:21 AM
    Completed
    November 28, 2025 at 10:21 AM

    The emergency system upgrade has been completed successfully.

  • Update
    November 28, 2025 at 9:32 AM
    Update
    November 28, 2025 at 9:32 AM

    The emergency system upgrade is now in progress.

  • In progress
    November 28, 2025 at 9:30 AM
    In progress
    November 28, 2025 at 9:30 AM
    This scheduled maintenance is now in progress.
  • Planned
    November 28, 2025 at 9:30 AM
    Planned
    November 28, 2025 at 9:30 AM

    Dear Partners,

    We would like to inform you of an emergency system upgrade activity from Netbank that may temporarily affect transaction processing as follows:

    • Date: Friday, November 28, 2025

    • Time: 5:30 PM to 6:30 PM (GMT+8)

    • Duration: 1 hour

    During this window, all transactions in the Production environment will be temporarily unavailable. We strongly recommend scheduling your transactions outside this period to avoid any interruptions.

    Thank you for your continued support and understanding. If you have any questions or concerns, please feel free to reach out to our support team.