Modulus Labs - Notice history

QRPH API - Operational

100% - uptime
Oct 2025
Nov 2025
Dec 2025

Notice history

Nov 2025

Third-Party Maintenance
  • Completed
    November 21, 2025 at 2:00 PM
    Completed
    November 21, 2025 at 2:00 PM
    This scheduled maintenance has been completed successfully.
  • In progress
    November 21, 2025 at 1:00 PM
    In progress
    November 21, 2025 at 1:00 PM
    This scheduled maintenance is now in progress.
  • Planned
    November 21, 2025 at 1:00 PM
    Planned
    November 21, 2025 at 1:00 PM

    Dear Partners,

    We would like to inform you of a scheduled system maintenance activity by HSBC as follows:

    • Date: November 21, 2025 (Friday)

    • Time: 9:00 PM to 10:00 PM (GMT+8)

    • Duration: 1 hour

    During this period, Instapay (Receiving) and POS transactions using HSBC Debit cards may be temporarily unavailable, and QRPH transactions involving HSBC via Instapay may experience delays or may not process.

    To avoid any interruption, we recommend scheduling your transactions outside this maintenance window.

    If you have any questions or concerns, please feel free to reach out to our support team. Thank you for your understanding.

    Source: https://www.hsbc.com.ph/notices/#system-maintenance-schedules

Third-Party Maintenance
  • Completed
    November 21, 2025 at 7:58 AM
    Completed
    November 21, 2025 at 7:58 AM

    The service disruption has been resolved.

  • In progress
    November 21, 2025 at 3:24 AM
    In progress
    November 21, 2025 at 3:24 AM

    This service disruption is currently ongoing.

  • Planned
    November 21, 2025 at 3:24 AM
    Planned
    November 21, 2025 at 3:24 AM

    Dear Partners,

    We would like to inform you of an ongoing service disruption affecting G-XCHANGE, INC. (GCash) as follows:

    • Date: November 21, 2025 (Friday)

    • Time: Ongoing — restoration in progress

    • Duration: Unspecified

    During this period, the following GCash services may be temporarily unavailable or experience delays:

    • Buy Load

    • Pay Bills

    • Payment via QRPH

    • Bank Transfer

    • Express Send

    Our team is actively monitoring the situation, and services are currently being restored by GCash. We will provide another update within the next hour.

    If you have any questions or concerns, please feel free to reach out to our support team. Thank you for your understanding.

    Sources:

    1. https://www.facebook.com/share/p/1D6tagbuHq/

    2. https://help.gcash.com/hc/en-us/sections/22717320336281-GCash-Advisories

Oct 2025

Third-Party Maintenance
  • Completed
    October 26, 2025 at 5:30 PM
    Completed
    October 26, 2025 at 5:30 PM
    This scheduled maintenance has been completed successfully.
  • In progress
    October 26, 2025 at 5:00 PM
    In progress
    October 26, 2025 at 5:00 PM
    This scheduled maintenance is now in progress.
  • Planned
    October 26, 2025 at 5:00 PM
    Planned
    October 26, 2025 at 5:00 PM

    Dear Partners,

    We would like to inform you of a scheduled system maintenance activity by GCash, as follows:

    • Date: October 27, 2025 (Monday)

    • Time: 1:00 AM to 1:30 AM (GMT+8)

    • Duration: 30 minutes

    During this time, InstaPay services in the GCash app will be temporarily unavailable. The following features will be affected:

    • Bank Transfer

    • Cash In via InstaPay

    • Payments via QRPH

    You may still send money via Express Send and transact using your GCash Card during this period.

    Please plan your transactions ahead to avoid any inconvenience.

    If you have any questions or concerns, please feel free to reach out to our support team. Thank you!

    Source: https://www.facebook.com/share/p/17Kk3oFvpZ/

Third-Party Maintenance
  • Completed
    October 25, 2025 at 11:30 PM
    Completed
    October 25, 2025 at 11:30 PM
    This scheduled maintenance has been completed successfully.
  • In progress
    October 25, 2025 at 1:00 PM
    In progress
    October 25, 2025 at 1:00 PM
    This scheduled maintenance is now in progress.
  • Planned
    October 25, 2025 at 1:00 PM
    Planned
    October 25, 2025 at 1:00 PM

    Dear Partners,

    We would like to inform you of an upcoming system maintenance activities from various financial institutions and networks as follows:

    Security Bank

    • Start: October 25, 2025 (Saturday) at 9:00 pm (GMT+8)

    • End: October 26, 2025 (Sunday) at 7:30 am (GMT+8)

    • Duration: 10 hours and 30 minutes

    During this maintenance window, the following Security Bank services will be temporarily unavailable:

    • Security Bank App and DigiBanker

    • ATMs and CAMs

    • Online and Mobile Banking

    • POS Terminals and Payment Channels

    InstaPay and QRPh transactions involving Security Bank accounts may be temporarily unavailable during these periods.

    BancNet

    • Date: October 26, 2025 (Sunday)

    • Time: 12:00 am to 1:00 am (GMT+8)

    • Duration: 1 hour

    During this period, BancNet Instapay will undergo scheduled maintenance. InstaPay sending and receiving transactions processed through BancNet will be temporary unavailable.

    HSBC

    • Date: October 26, 2025 (Sunday)

    • Time: 3:00 am to 7:15 am (GMT+8)

    • Duration: 4 hours and 15 minutes

    The following HSBC services will be unavailable during maintenance:

    • HSBC Online and Mobile Banking

    • HSBC Phone Banking

    • InstaPay (Receiving)

    InstaPay receiving transactions to HSBC accounts may experience temporarily unavailability.

    We encourage you to plan transactions ahead of these schedules to avoid any inconvenience.

    Thank you for your understanding and continued support. Should you have any questions or concerns, please don’t hesitate to reach out to our support team.

    Sources:

    1. Security Bank - https://www.securitybank.com/about-us/banking-advisory/

    2. HSBC - https://www.hsbc.com.ph/notices/#system-maintenance-schedules

Third-Party Maintenance
  • Completed
    October 23, 2025 at 5:30 PM
    Completed
    October 23, 2025 at 5:30 PM
    This scheduled maintenance has been completed successfully.
  • In progress
    October 23, 2025 at 5:00 PM
    In progress
    October 23, 2025 at 5:00 PM
    This scheduled maintenance is now in progress.
  • Planned
    October 23, 2025 at 5:00 PM
    Planned
    October 23, 2025 at 5:00 PM

    Dear Partners,

    We would like to inform you of a scheduled system maintenance activity by GCash, as follows:

    • Date: October 24, 2025 (Friday)

    • Time: 1:00 AM to 1:30 AM (GMT+8)

    • Duration: 30 minutes

    During this time, the GCash app and related services may be temporarily unavailable. We recommend planning your transactions ahead and closely monitoring your transactions during this window.

    If you have any questions or concerns, please feel free to reach out to our support team. Thank you!

    Source: https://www.facebook.com/share/p/1VV2wwNUcj/

Third-Party Maintenance
  • Completed
    October 22, 2025 at 7:00 PM
    Completed
    October 22, 2025 at 7:00 PM
    This scheduled maintenance has been completed successfully.
  • In progress
    October 22, 2025 at 4:00 PM
    In progress
    October 22, 2025 at 4:00 PM
    This scheduled maintenance is now in progress.
  • Planned
    October 22, 2025 at 4:00 PM
    Planned
    October 22, 2025 at 4:00 PM

    Dear Partners,

    We would like to inform you of an upcoming system maintenance activity by the Philippine National Bank (PNB) as follows:

    • Date: October 23, 2025 (Thursday)

    • Time: 12:00 AM to 3:00 AM (GMT+8)

    • Duration: 3 hours

    During this maintenance window, the following PNB channels and services will be temporarily unavailable for InstaPay sending and receiving transactions:

    • PNB Digital

    • PNB CashNetPlus

    • PNB Singapore Mobile App

    • PNB Overseas Branches/Offices

    • Remittance Partners

    We recommend scheduling your transactions outside this period to avoid any interruptions.

    Thank you for your understanding and continued support. Should you have any questions or concerns, please don’t hesitate to reach out to our support team.

    Source: https://pnb-website.s3.ap-southeast-1.amazonaws.com/uploads/docs/pnb-advisory-system-maintenance-oct22and232025.pdf

Oct 2025 to Dec 2025

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